One rate. Zero markup. Receipts attached.
Heavy duty repair pricing is usually a fog of shop rates, call-out fees, after-hours multipliers and quiet parts margin. Ours fits in a sentence: $130/hour for time, parts at exactly supplier cost.
| Item | Price |
|---|---|
| Labour — all services, all hours | $130/hour |
| Parts & materials | You pay the supplier directly — 0% markup, their invoice is yours from the start |
| Call-out fee | $0 |
| After-hours / weekend / holiday premium | $0 — same rate 24/7 |
| Zone or distance surcharges (within service area) | $0 — Langley to Abbotsford to Burnaby |
| Diagnostic "flat fee" stacked on labour | $0 — diagnosis is just time |
Why we don't mark up parts — and how it's actually enforced
Parts margin quietly rewards a repair business for replacing more parts. We removed the temptation structurally: parts never go on our account. You buy them from the supplier directly — a will-call in your name, a card over the phone with the counter — and the mechanic just collects and installs. Either you already know the part and we grab it on the way, or we come diagnose first, tell you exactly what's needed (a VIN makes this a five-minute call with the dealer), and you order it. There's no markup because there's nothing to mark up: the money never passes through us. Our incentives point the right way — we make money fixing your truck efficiently, not decorating it with components.
The honest comparison
Against the usual path — a heavy tow across the region, shop-rate labour, marked-up parts, and days in a queue — an on-site repair at $130/hour with cost-price parts wins on money for most jobs, and it isn't close on time. When a shop genuinely is the right destination (major internal engine work, warranty claims, jobs needing a hoist), we say so before you spend a dollar, and you arrive with the diagnosis already done.
- Same rate 24/7 — nights, weekends, holidays
- Parts at supplier cost, receipts attached
- No call-out, zone or diagnostic fees
- Fleet accounts, POs & consolidated invoicing
- Card & e-transfer accepted
Pricing questions, answered straight
Can I get an estimate before you come out?
Yes — text 778-887-5216 with the symptom, make/model and location and dispatch will give you an honest read: likely causes, likely time range, and the travel picture from the calculator. We'd rather set real expectations than win a booking on optimism.
How is time counted?
Simply and visibly: time worked on your call at $130/hour, explained by text before a mechanic rolls so you know exactly how your specific booking bills. Every invoice itemizes what was done; you'll never decode a mystery line-item.
What proof do I get that parts weren’t marked up?
The strongest proof there is: you pay the supplier yourself. Parts are ordered in your name and billed to you directly — the money never passes through us, so there's nothing to mark up and nothing to take on faith. Our invoice is labour only, and our advice on parts is never a sales pitch.
Do weekend or holiday calls cost more?
No. $130/hour is the rate — Saturday night on the Hwy 1 shoulder or Tuesday morning in your yard. Emergencies shouldn't come with a penalty multiplier for happening at a bad time; bad timing is what emergencies do.
Truck down? Text us your location.
A real dispatcher replies fast — you and dispatch both get the booking by text. 24/7 emergency roadside + scheduled maintenance by appointment.